To koniec programu LR6 i wcześniejszych wersji. Mam płyty ale na nowo postawionym systemie program się nie odpali bo kody Adobe uznaje "już" za nielegalne.
Fajna firma.
Dla mnie.... Była...
Przeprowadziłem długą dyskusję z support Aobe.
Pomimo , że jestem zarejestrowanym użytkownikiem miałem blokowany kontakt.
Przyciski kontaktowe na stronach suport nie działały.
Zmieniałem przeglądarki i zadziałało.
Konkluzja po rozmowie: I ja i program jesteśmy za starzy. Kodów do legalnych programów mi nie przywrócono.
LR bez chmury nie żyje!
LR6 mi się nie odpalał stąd zdecydowałem się na reinstalację win 10.
Koniec programu LR6 i wcześniejszych wersji.
Mam płyty ale na nowo postawionym systemie program się nie odpali bo kody Adobe uznaje "już" za nielegalne.
Fajna firma.
Była...
Przeprowadziłem długą dyskusję z support Aobe.
Pomimo , że jestem zarejestrowanym użytkownikiem miałem blokowany kontakt. Przyciski na stoach suport nie działały.
Konkluzja: I ja i program jesteśmy za starzy. Kodów do legalnych programów mi nie przywrócono.
LR bez chmury nie żyje!
LR6 mi się nie odpalał stąd zdecydowałem się na reinstalację win 10.
Mój kontakt (sorki za angielski ale w szkole miałem rosyjski) . Po moim wirtualnym rozmówcą odezwał się Akashn.
For additional support, view other contact options.
Today 1:09 AM
Adobe Customer Care Virtual Assistant
Hi. I am the Adobe Customer Care Virtual Assistant. Tell me what you need help with. I'll do my best to understand and find the right person to assist you.
1:09 AM
I'm instaled lR6. Legal. Sorry for my English. My legal codes are not working .
Adobe Customer Care Virtual Assistant
You need help to redeem a quote. Is that right?
Yes
No
Z quote LR5 is not accepted for installation.
Adobe Customer Care Virtual Assistant
I want to make sure I understand clearly. Which of these categories best describes your issue?
Redeem activation quote
Fix error quote issues
Fix a stuck install or update
Get help to download, install, or upgrade
Something else
Fix error quote issues
Adobe Customer Care Virtual Assistant
You can find solutions to common error quote issues at
https://adobe.com/go/error-codes
(You may need to minimize or move the chat window to see all the details.)
1:15 AM
Adobe Customer Care Virtual Assistant
Did that help?
Yes
No
My lr5 quote is unacceptable for lr6 installation. It's legal quote and nobody has ever had access to it.
Adobe Customer Care Virtual Assistant
Ok. Connecting you to an agent who can help.
Connecting you with a specialist as soon as possible.
Your estimated wait time is currently less than one minute
Hello. Akash is your support representative today, and is reviewing the chat conversation so far. If you need to share sensitive information, such as credit card number, please wait for them to give you steps to share it securely.
Akash
Hi, thanks for your patience, I’ll be happy to help you, please give me a moment to read through this case
Thanks for the time, are you trying to activate Lightroom 5 onto your system?
Please unblock the program installation.
Akash
Sorry I dint get you, are you trying to install lightroom 5 onto your system?
I reinstalled the system yesterday because Lr 6 did not start.
Win 10
Akash
Thanks for the Information, I want to inform you that Lightroom 4/5/6 software is no longer distributed by Adobe. We no longer have the software bits and it's been decommissioned. we would like to inform you that this is a great time to consider moving to the Creative Cloud, where you can get the full suite plus a number of extras To get you started, we want to offer you with our best offering for Photography plan at 9.99 /month and I can add 90 days credit in your account if you purchase the subscription.
Read Entire Message
You have sold the product and I can't install it because you have something better? I understand well?
Akash
We really apologize for inconvenience caused, downloads for older versions is not available and we would recommend you to contact our forums community help center at forums.adobe.com and our product experts will share more guidance on this.
We checked internally and since the product is quite old, it is difficult to get the download for Lightroom 6 .
Read Entire Message
I have files and CD. My horse is down and illegal!
I have files and CD. My quote
does not work and is considered illegal!
1:31 AM
Akash
I understand why you're upset. I'm here to help but as I mentioned the activation servers are decommissioned and the product is too old it is not possible to activate the Lightroom 6. If you need further help you can contact our expert on the forums, they might assist you to resolve your issue
forums.adobe.com
Read Entire Message
Man, that's me. Old cameras work for me. The LR6 also worked. I have access to the rest of your company's programs at work. Interesting news. Thank you. I will share our discussion at work tomorrow. Thank you.
Akash
I really apologise for the inconvenience but as the servers are down we wont be able activate the product for you
XD. Good night,
Akash
Good night
I hope that helped. You may receive an email with a survey link. Please take a moment to rate your experience and help us improve. Thanks!